First Extended Service Corporation provides extended service contract products and services. The Company offers its programs through a network of automotive dealers and consolidators. First Extended Service Corporation serves over a million vehicle owners nationwide. The Company offers four car warranty plans. Each plan has specific details, such as the length of coverage and deductible.
About First Extended Service Corporation
First Extended Service Corporation is an administrator of automobile extended service contracts. It offers its products and services to more than several thousand auto dealers that sell new and used cars, trucks and other vehicles. The company’s products include service contracts, roadside assistance plans and prepaid vehicle maintenance programs. It also provides warranties that cover the cost of repairs for mechanical failures and related coverage, including towing, lost key replacement, flat tires, lockouts and roadside water, oil and fuel delivery.
Some car warranty companies limit the number of repairs that can be made, but First Extended Service does not. Additionally, the company’s auto warranties are transferable. Its customer service is rated highly by many reviewers.
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Company Overview
Founded in 1974, First Extended Service Corporation provides extended service contract products and services to automobile dealers, consolidators and public companies sold predominantly through a network of independent agents and dedicated sales and marketing staff. The Company offers new vehicle service contracts, pre-owned vehicle service contracts, oil service plans and Guaranteed Asset Protection to more than one million car owners nationwide.
The Company also offers travel interruption reimbursement, which covers expenses for food and lodging while a vehicle is in the shop, as well as roadside assistance for towing, flat tires, lockouts, dead batteries and roadside water, fluid and fuel delivery. In addition, the Company provides maintenance plans to keep vehicles running at their peak condition.
As of May 1, 2015, First Extended Service Corporation was acquired by Aon Corp. The acquisition is expected to complement Aon Warranty Group’s existing product offerings by providing additional choices in automotive mechanical repair programs for customers.
The company has four car warranties, and some details of the plans are customizable — such as length of coverage and deductible. The most basic plan is called Powertrain, while the comprehensive plan includes the most extensive coverage. If a problem is covered by a car warranty, it’s fine if the dealer that sold the car can’t fix it; the program administrator can make a payment to another repair facility. This is known as “broad-based” coverage.
Products & Services
First extended service corporation provides automotive warranty products and services to more than several thousand auto dealers that sell new and pre-owned vehicles. The company’s products and services include vehicle service contracts, prepaid maintenance programs and guaranteed asset protection. Founded in 1974, the company has been serving more than a million customers in the United States. The company’s products and services are endorsed by General Motors Acceptance Corporation, Ford Motor Credit Corporation, Chrysler Credit Corporation and other financial establishments.
First Extended Service offers a range of warranties, including the powertrain warranty that covers most of the vehicle’s mechanical components. It also offers other plans that cover specific parts of the car, such as the alternator and transmission. Other features of its extended warranties include roadside assistance, rental reimbursement and travel interruption coverage.
Customers can cancel their plans by submitting a cancellation form. Upon receipt, the company will send an email confirmation to the customer and process the refund. The company’s website includes a comprehensive FAQ section and an online chat option for questions. It also lists the address of its headquarters and other contact information. Customers can access the FAQ section from any device, and they can easily find answers to frequently asked questions.
Pricing
First Extended Service Corporation offers auto warranty products and services. The Company offers four different plans that offer coverage in all 50 states and Canada. It also provides roadside assistance, rental reimbursement and travel interruption reimbursement. Its products and services are sold through more than several thousand automobile dealers that sell new and pre-owned vehicles. Its customers include General Motors Acceptance Corporation, Ford Motor Credit Corporation, Chrysler Credit Corporation and other financial establishments.
In 1993, SCA entered into a Representative Agreement with FESC (the “1993 Agreement”). Under the terms of the 1993 Agreement, SCA agreed to act as FESC’s sales representative in Louisiana and Mississippi and solicit automobile dealers to enroll their customers in extended service agreements administered by FESC.
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